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Appointments
Monday through Friday
8:30 am to 5:00 pm
By Phone
(253) 939-9654
New Patient
If you are a new patient, please identify yourself as a new patient when you call. It is helpful if you have your insurance card handy when you call to make the appointment. The more information you give initially, the less time it will take to set up your account when you arrive.
For all new patients please download and complete the
Patient Registration Form
as well as the
Annual/ Preventative Exams Form if relevant to your visit. Please read and complete all forms and bring them with you to your first appointment. We request that new patients arrive 15 minutes prior to the scheduled appointment time; this allows us to process your paper work promptly and accurately.
Established Patient
If you have an address or insurance change to make, please arrive early and notify the reception desk staff that you need to make a change. It is important that you bring your insurance card to each appointment and present it at the reception desk.
Children
Our office supports family centered care, however, if you do
bring your children with you to your visit, we ask that you
bring a caregiver for your children, as well.
If your child is sick we request that you arrange for child care, because pregnant women are at risk of serious consequences if exposed to some childhood illnesses.
Insurance & Financial Policies
We have contracts with most major health insurances. As part of those contracts, we are required to collect co-payments from patients at the time of service. Your insurance will be billed for our services to you. Any portion not covered by the insurance will then be your responsibility and timely payment is appreciated.
If you have an insurance for which we are not preferred providers, we ask that you pay at time of service. The most accurate information regarding your insurance plan’s coverage of our physicians is obtained by calling your insurance directly. If you have further questions, feel free to call the Valley Women’s Health Care business office. Our business office can be reached at (253) 939-9654.
If you have no insurance, payment is expected at time of service unless other arrangements have been made with the business office. OB patients with no insurance must arrange a payment plan before being seen. We request that patients who have outstanding balances on their accounts pay in full or make arrangements with the business office personnel before their appointment.
Prescription Refills
To process your refills accurately, 48 hours notice is needed on all prescription requests. The most efficient way to obtain your refills is to call your pharmacy directly. If there is a problem in refilling your medication, or there are other questions, we will ask the pharmacy to have you call us.
In the interest of patient safety, narcotic refills are never done after office hours.
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